Navitas Professional Services

 This blog outlines my accomplishments to-date and my readiness for higher duties at Navitas Professional Services. Below is a list of my achievements so far: Received commendation from 5 clients regarding my diligence and perseverance in handling complex inquiries Assisted in creating a valuable and frequently used customer comment system Established strong, positive working relationships with all members of staff Organised 2 team lunches in the last 3 months Integrated an online team forum so team members can post questions, information etc.  I will also outline my top 3 important qualities and how it will help me perform my higher duties. Active listening skills I have strong listening skills which have allowed me to create strong interpersonal relationships with my colleagues. By listening with purpose to my teammates' ideas and opinions, I am able to forge a positive environment with the people around me. Many staff members have commented on my listening skills, mentionin...

My 3 Transferable Skills Viewing issues from different perspectives Having empathy allows for better understanding and care when working with co-workers or clients. I developed this skill from working in teams that required me to put myself in other people’s shoes. This resulted in successfully creating solutions that accommodated for the target audience. This skill will be useful when communicating with others to develop ideas that suit the client’s needs. Having different perspectives can open new ways of thinking and heighten innovation and creativity. Resilience It is a fact that things will always go wrong at work. Therefore, having the resilience to face the issue and persevere towards a solution is important. After experiencing multiple hardships in individual and teamwork, I've come to understand how to control my reactions to failures and maintain a positive mindset. Resilience is beneficial when working in company projects so that when things go wrong, team morale...

What is the Waterfall Model? The Waterfall model is suitable to use when project requirements are well-defined and understood, and changes within the project are small and limited. Advantages of using Waterfall is that there is thorough documentation and a clear structure. As a result, it requires less management coordination as every detail of the project is already planned beforehand. The model relies on a clear sequence of events however it can be seen as an inefficient management approach. This is because the model is difficult to adapt the project when changes arise. For example, if a client decides to change a major component of the project, the Waterfall model would be deemed ineffective, wasting time and resources.  Further, the Waterfall model is extremely strict in its structure. It follows a linear formula and if a single deadline is missed, then the future product releases can be massively affected. Waterfall also makes it difficult to obtain user feedback and product v...

Myer uses a large number of promotional strategies and marketing techniques to encourage shoppers to buy its products. This analysis reflects on some of these strategies by examining a case study of one of its products: a Salt&pepper Wanderlust Aspen 425g Scented Candle. A photo is shown below. Photo of the product in focus: a scented Candle by Salt&pepper. Awareness of product By adding this product on its online shopping platform, Myer allows a wide demographic of audiences to view this product. By including a description, price, delivery options, and pictures of the product, Myer creates awareness and allows consumers with a simple Wi-Fi connection to access and buy the product with ease. A screenshot of the online shopping system is shown below. Enticing the consumers with vivid descriptions along with the validity of the company from which the product originated (ie. Salt&pepper is a family-owned homeware company based in Melbourne), Myer subtly creates the atmosph...

 Promoting WHS at Navitas At Navitas, we pride ourselves on emphasising the importance and integration of work, health and safety to all employees and shareholders. Just like how you would check your home is free of broken cables or mould-infested walls, we make sure that the Navitas community is safe and healthy in the office, classroom, or at home.  What is WHS? Work, health and safety laws are there to prevent accidents and incidents from occurring in the workplace. Everyone, from an office employee to the CEO, have responsibilities to keep the workplace safe as well as the right to work in a safe environment. WHS requirements must be legally complied in the workplace, and standard policies and procedures must be established to prevent any risks associated with workers’ health and safety.  Why is it important? By putting in the extra effort to ensure workplace safety, this improves the health and wellbeing of employees, which in turn increases productivity, job satisfa...

 Stress in the Workplace What is stress? Mental health and stress are common in the workplace and can negatively impact employees and the quality of their work.  Improving mental health and preventing stress can help drive towards better productivity and social inclusion in the workplace. Stress affects each person in different ways, which is why it is important to establish base policies and procedures to deal with the issue as well as looking at each case individually.  Identifying stress The main stress symptoms include worrying, sleep issues and fatigue. It can be caused by pressure in the workplace, issues between co-workers, or problems in one's personal life. If you are experiencing these symptoms or feeling pressured at work, you may be experiencing some stress. How to prevent and manage stress? Having supportive and proactive supervisors and managers can help employees feel included when stress occurs. As employers, establishing principles that are integrated int...